We want you to get as much value from your membership as possible, so we are always happy to pause your account when you are unable to come to the gym.
Just a friendly reminder of our pause conditions:
- We do not do indefinite pauses. We need a start & end date for your pause period.
- There is no retrospective pausing (i.e. suspensions cannot be back dated).
- We require 1 week notice.
- Minimum pause period is 1 week.
- In any 12-month period you may freeze your Membership for up to 6 weeks.
- If your membership pause request falls within a contracted period, the pause of payments will extend your contracted term by the length of the requested suspension.
