Compulsory membership induction
The guided walk-through for every new member. Staff details, the checklist, the medical questions, then the member reads and signs. A guardian signs where needed.
Your club forms, now 1 click away
Already built and branded to Snap Fitness. Your part is about ten minutes: log in once, put one link on the iPad, and run a test.
Nothing to build. Use the menu above to jump to any task, and the support address at the bottom if you get stuck.
Snap Fitness x FitFormsDigital forms for every Snap Fitness club
The paper goes. Everything else stays the same.
The forms look and read the way your paper ones do. The difference is where they live and what happens after someone signs.
Under-18 readiness assessment
The exercise and physical activity readiness assessment for children and young adolescents. Four short steps, completed with the parent or guardian.
A PDF instead of paper
Every submitted form is saved in FitForms as a PDF you can open any time. No filing, no lost pink slips, and every submission stays on record.
Your club also has the Sauna Waiver, Childminding Registration, Cancellation, Pause and Membership Change forms on the same Club Forms page. This guide walks through the induction and the under-18 assessment in detail.
1/Logging in
Find your invite and log in
You are invited to FitForms by email, as a team member of your club.
Search your inbox for FitForms. The invite is a short email with a link.
Open the link and follow the steps to log in.
You land on your Dashboard: recent submissions for your forms, searchable by week, month or year.
Open Form Library in the left menu to see your forms.
Can't find the invite? Check your inbox and your junk folder for "FitForms". If it is not there, ask a studio owner or manager at your club to open Studio & User Management, find your name and tap Resend Invite. Still stuck? Email hello@fitforms.training. You can also add the FitForms login to the iPad home screen the same way as the forms. Log out when you are done so nobody else can get in.
2/Your dashboard
Your dashboard, at a glance
The Dashboard is the first screen you see after logging in. It shows what has been submitted, and it is one tap from any submission.
Pick the period. Use the Date button at the top right to change the dates you are looking at (marked 1).
See the totals. The Forms chart shows how many of each form were submitted in that period (marked 2).
Find a submission. Recently Submitted lists the latest ones. Choose a form from the dropdown (marked 3) or use the search box.
Open it. Tap Full Form on a row to see the whole submission (marked 4). View Form Library takes you to your forms.
3/Adding a form to the iPad
Put the Club Forms page on the iPad home screen
Once the link is saved, it opens like an app. Tap it, choose the form, and start the induction. This is the only setup the iPad needs.
Get the link onto the iPad. Your welcome email has your club's Club Forms link. Club iPads often cannot see the club PC, so the link has to arrive on the iPad itself. Use whichever of these suits your club.
AirDrop it from your phone
Open the welcome email on your phone, hold the link, choose Share, then AirDrop it to the iPad. Usually the quickest.
Email it to the iPad
Forward the welcome email to an address the iPad can open, or if the iPad already has the club email set up, open it there and tap the link.
Make a QR code
Paste the link into any free QR code generator, print it or show it on the club PC, and scan it with the iPad camera. Handy to keep in the front desk drawer.
Add it to the home screen. With the page open in Safari on the iPad:
a. Tap the Share button, the square with an arrow pointing up.
b. Scroll down the list and tap Add to Home Screen.
c. Leave the name as it is and tap Add.
The exact look of the share menu changes with iPad updates, but the Add to Home Screen option is always in it.
a. Tap the Share button, the square with an arrow pointing up.
b. Scroll down the list and tap Add to Home Screen.
c. Leave the name as it is and tap Add.
The exact look of the share menu changes with iPad updates, but the Add to Home Screen option is always in it.
Check it opens. Tap the new Club Forms icon. It opens full screen with your club forms. Tap Member Induction and the form loads, ready for the next new member.
Two iPads? Save it on both. One iPad and two inductions at once? The second staff member can open the same link on their phone. The forms work on a phone too; the iPad is just bigger.
Club Forms
Tap the Club Forms icon
4/Sharing a form
Send a form anywhere as a link
Every form has a link. The iPad uses it, and so can an email, a text message, a QR code or a poster. Sharing never changes the form; it just hands out the address.
In FitForms, tap Form Library in the left menu (the page icon, marked 1 in the picture) and find the form.
Tap the Share icon on the form's row (marked 2).
Choose Copy URL Link to paste the link anywhere, or enter an email address to send it straight from FitForms.
Club Forms is used internally to keep all your high-use forms together on one page, so it is the link to share with staff. You can also share a single form's link when you want one form on its own.
5/Submitting a form
Running an induction
The induction is a shared form. You do most of it as you walk the member around the club, and they finish it by reading and signing. Treat it as a guided tour, with the iPad as the clipboard.
Open the form. Tap the Club Forms icon, then Member Induction. Enter your name and the member's details.
Walk the club, tick the checklist. Each item on the paper checklist is here. Tick as you go: equipment, emergency exits, the rules, the housekeeping.
Medical questions. If the answer is No, the form moves on. If the answer is Yes, a follow-up question appears underneath so you capture the detail. You never see questions that do not apply.
Read, sign and date. Hand them the iPad. They confirm the induction was done, sign, and date it. A parent or guardian signs here for an under-18.
Pass the iPad back to the staff member. After the member signs, the form carries on with an Authorised Staff/Contractor section. Hand the iPad back so the staff member can finish it.
Submit. The form will not submit until every required field and signature is in. That is deliberate: it is how the induction is done the same way every time, by everyone.
S08A medical question answered Yes, with the follow-up question revealed
S10A required field left empty, showing the validation message
The under-18 assessment runs the same way
- Reminder: a short note for the parent or guardian on what the assessment is for.
- Personal details: the child's details and an emergency contact.
- Health condition: the readiness questions. A Yes opens a follow-up.
- Informed consent: the parent or guardian reads, signs and dates. Then submit.
What happens when you tap Submit
- The member sees a confirmation screen.
- The submission is saved as a PDF you can open from View Data.
- The submission is stored under View Data, forever.
S12The confirmation screen after submitting
6/Viewing submissions
Every submission lives in View Data
You will not need to live in here, but it is where every induction and assessment is kept, searchable, with the PDF a click away.
In Form Library, tap the View Data icon (the small bar chart) on the form's row.
Submissions are listed newest first. Search by name or date to find one.
Open a submission to see the full form as it was filled in.
From there you can download the PDF again, or add a comment. Comments are internal notes for your team; members never see them.
S15One submission open, with the PDF download and comment box
7/Marking as actioned
Tick a submission off when it is dealt with
You can mark any submission as actioned. It is a tick for your own tracking, so the team can see what has been looked at.
Open View Data for the form. Each submission has a button on its row.
Tap Mark as Actioned. The submission shows as actioned.
Changed your mind? Tap Undo on the same row.
If the button reads Mark as Actioned & Notify, tapping it can also let the member know it has been dealt with.
8/Exporting
Download every submission as a spreadsheet
Useful for an audit, a head office request, or checking who was inducted last month. The export covers every submission on that form.
In Form Library, tap the View Data icon (the small bar chart) on the form's row.
Tap Export at the top right. A spreadsheet downloads with one row per submission and one column per question.
Need the signed document itself? Open the submission and download the PDF instead. The spreadsheet is the data; the PDF is the record the member signed.
9/Notifications
Choose who is notified when a form is submitted
Set up notifications so the right people at the club hear about each submission. Add the club manager, a shared club inbox, or anyone who needs to see inductions as they happen. Need a hand? Email hello@fitforms.training.
Tap Settings in the left menu (the cog).
Find My Notification Preferences and tap Edit.
For each form, choose if and when you want to be notified (marked 1).
Under Recipient Email Address (marked 2), add as many club addresses as you need, or remove any that should stop being notified.
Save. Notifications go to the new addresses from the next submission.
Worth checking when you start, and again whenever a manager starts or leaves, so notifications never land in an inbox nobody reads.
10/Inviting your team
Add a team member or another studio owner
Invite managers and staff from inside FitForms, so everyone who needs the club's forms and submissions has their own login.
Tap Studio & User Management in the left menu (marked 1).
Tap Team Members for staff (marked 2). To add another owner, tap Studio Owners instead. All Users shows everyone together.
Tap Add User (marked 3).
Enter their first name, last name and email address.
Send the invitation. They get an email to set up their login.
Until they accept, the list shows Date Invited with an hourglass. Once they have joined it shows Date joined. Tap Edit on any row to update a person.
11/Payment details
Add your card and your Snap partnership discount
The club's payment details are kept on the club's studio page. This is where you add a card and apply the exclusive Snap Fitness partnership discount.
Tap Studio & User Management in the left menu, then Studios (marked 1).
Tap Edit Studio on your club (marked 2).
Scroll to Payment Method and add your card details (marked 1 in the second picture).
Type the Snap Fitness partnership discount code in Discount Code and tap Apply (marked 2). The discount shows in the Payment Summary.
Tap Save (marked 3).
Your partnership code comes from Snap HQ. Card details are entered once and shown masked afterwards. You can see past invoices any time under Settings and billing.
12/Adding another location
Running more than one club? Add the next location
Each location is its own studio in FitForms, so it has its own forms, submissions and team. You add it from the same place you manage your first one.
Tap Studio & User Management in the left menu, then Studios (marked 1).
Tap Add Studio (marked 2).
Enter the Business Name and Business Address (marked 1 in the second picture), as you did for your first account.
Open the Franchise list and select Snap Fitness (marked 2).
Invite the new location's team with Add User, as in Inviting your team.
Your forms are set up for the new location automatically. There is nothing else to do.
13/Settings and billing
Invoices, notifications and your club's contact links
Everything the club manages for itself lives in one place. Tap Settings in the left menu (the cog, marked 1 in the picture).
Download invoices. In the billing history, tap Download Invoice to save a copy (marked 4). View Billing History shows every past invoice.
Choose who is notified about submissions. Under My Notification Preferences, tap Edit (marked 2). Add or remove recipient addresses. See Notifications above.
Add your Contact Us and social links. Under My Social Media Links, tap Edit (marked 3). Add your Facebook, Instagram, phone, email and website. They show as clickable icons on your forms, so members can tap straight through.
You can also update your own name and email with Edit Details, or set a new password with Change Password, from the top of the same page.
Run one test induction on yourself
You cannot break anything. A test submission shows you exactly what the member sees and where the record ends up. Tick these off as you go; the ticks are saved on this device only.
Not sure yet? Try one test submission, then trash it from View Data so it does not sit in your records.
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Things clubs usually ask
I can't find my invite email
Search your inbox and junk folder for "FitForms". If it is not there, ask a studio owner or manager at your club to open Studio & User Management, find your name and tap Resend Invite. If that does not sort it, email hello@fitforms.training.
The iPad has no email on it. How do I get the link across?
AirDrop the link from your phone, or turn it into a QR code on the club PC and scan it with the iPad camera. You only need to do this once.
Two inductions at the same time?
Open the Club Forms link on a phone and run the second one there. The forms are built for phones as well as iPads. Both submissions land in the same place.
Where do old paper forms go?
Keep them where they are. FitForms holds everything from the day you start using it; nothing from before needs to be re-entered.
Stuck on anything at all? Email us.
There are no silly questions. Small, random, "I didn't understand this bit": send it and we will walk you through it until the forms are on the iPad and working.
hello@fitforms.training
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Prefer to talk it through? Book a short onboarding call and we will go through it with you.
Include your club name in the email so we can find your account straight away.